Today, the use of customer traffic control software that supports building security protocols goes far beyond surveillance mechanisms. Using a visitor management system will increase the security of your organization. Also, by checking the information on visitors, you can determine the number of visitors per day and avoid the influx of many people into the organization. This will increase the productivity of the employees because they will not have to get confused in the crowd of clients and will deal with their requests more calmly. Using the visitor management system Dubai – Aristo Star solutions will help you monitor the entry and exit of customers at your workplace. They are especially useful in facilities that require higher levels of security and protection. In this article, we will tell you about its advantages:

Conventional VMS vs. Smart VMS

Today, advanced and smart solutions for customer management are used more because business owners are trying to make themselves safer against epidemics like Corona and update themselves with new and developed methods. Using these smart methods will make your customers think your workplace is advanced and safe. In contrast to normal customer management systems that try to secure the traffic of their customers and use video surveillance, advanced customer management systems work more successfully. The features of intelligent customer management solutions are:

  • Hassle-free customer authentication through OTP (one-time password).
  • Flawless authentication using a person’s biometric identifier (fingerprint or face).
  • Data collection parameters such as taking photos and details of their accompanying devices.
  • Pre-registration of customer appointments.
  • Fast verification and avoid congestion etc.

Different Workflows for Different Customers

Each of the guests and clients of the organization has different goals for visiting your workplace. Some come simply as guests, some as delivery agents, and some for interviews. Therefore, access is different for each client. Customer traffic management systems allow you to define a different workflow for each guest and monitor their movement in the organization.

Registering Customers’ Signatures Digitally

With the adoption of smart customer management solutions, the old methods of recording traffic and storing it digitally have also evolved. Automated kiosks allow customers to digitally enter their records and signatures for later use.

Immediate Notification to the Host

Hosts can be informed about the arrival and departure of customers by receiving notifications of their presence. A quick and automated message via SMS, email, or notification should be sent by the system as soon as customers enter/exit to track customer activity and avoid unnecessary waiting. For more information visit www.aristostar.com.